Symptom
As of CRM 7.0, the so called customizationList (”Your current selection”) that shows the current status of the configuration becomes only visible when the user clicks on “preview”.
Solution
SAP now delivers an example how to display the customizationList as in previous releases next to the so called work area, where the user enters the [...]
Symptom
Within the Knowledge Article application, the internal text is not logged. Log text type is always empty.
Other terms
Knowledge Article, Log, Internal Note, Text Type
Reason and Prerequisites
Customizing
Solution
Follow the step mentioned below to fix the text determination procedure customizing of the Knowledge Article to log the internal text type,
1. Launch IMG using the transaction SPRO.
2. Use [...]
Symptom
After doing “Relate to CRM” in a contact, if an appointment is created of type “SAP CRM” and tried to save it throws an “Runtime error 13. Type mismatch.”
Other terms
GWI, Groupware integration, client based groupware integration
Reason and Prerequisites
Prerequisite:- This note is valid only for CRM 7.0 releases below SP04.
Solution
A)
1.First download the zip file – [...]
Symptom
Planning services calculations are not being performed and the key figure values are not being persisted.
Percentage key figures are used in the planning layout and have not been properly maintained.
An error message is displayed concerning the number of decimals being +2 more then what the system is expecting:
“The system is expecting 0.000, but the value [...]
Symptom
When navigating from an external system (e.g. ECC/ERP) to a CRM OneOrder object (e.g. CRM Sales Order, CRM Service Confirmation …) a SAP GUI transaction is started to display the requested document.
When opening archived documents in CRM with Archive Explorer (SARE) the system starts the SAP GUI to display the document in the [...]
Symptom
Saerching Contracts with selection criteria Contract Id and operator ‘less than’ or ‘greater than’ acts to a low performance
Solution
In the standard only equal, starts with and between is supported.
Symptom
As of CRM Release 5.0, a new role concept for business partners is available, which is described in more detail in Note 873634. One change in this release is that the sold-to party is no longer exclusively assigned the role of customer (and as a consequence all subordinate roles such as [...]
Symptom
1. Logon to CRM system with SALESPRO
2. In the L-shape goto Sales Operations->Activity Journal Template
3. Search for any Activity Journal Templates
4. Goto overview page of any Activity Journal Template
5. Goto Products Default assignment block and click on Edit
Problem Description:
Default Configuration attributes are displayed.
Expected Behaviour:
Customized (Journal Template Type) attributes should be displayed along with the default [...]