SAP CRM / CS Supports

Symptom
In the Resale and Claim Tracking (RTCM) application of Channel Management, background search for parameters in certain fields namely Resale Invoice Date, External Product ID and Transaction Date causes an exception to occur.
Other terms
CMSD_MAP_TABLE, background, screen id, web ui, search, field, exception, CX_SY_DYN_CALL_PARAM_MISSING
Reason and Prerequisites
This was due to missing entries in the table CMSD_MAP_TABLE. Also, the error raised was not being handled in the code.
Solution
Include the code changes contained in the note and also make the manual mentioned in the note.

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|Manual Pre-Implement. |
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|VALID FOR |
|Software Component BBPCRM BBP / CRM |
| Release 600 Until SAPKU60005 |
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Follow the steps mentioned below:
1. Go to the transaction SE16 and open the table CMSD_MAP_TABLE.
2. Create the following entries in the table.
APPL WEB_FIELD SCREEN_ID GUI_FIELD
RTCM RTCM_CIUP_I SEL_CLMS
RTCM EXTP_PRODT_I SEL_CLMS
RTCM MSG_TYPE SEL_CLMS
RTCM EC_PARTNER_I SEL_CLMS
RTCM IVDT_DATE_I SEL_CLMS
RTCM XNDT_DATE_I SEL_CLMS
RTCM CREF_DOCNO_I SEL_RESL
RTCM RTCM_CLMST_I SEL_RESL
RTCM CMR_DOCNO_I SEL_RESL
RTCM EXTP_PRODT_I SEL_RESL
RTCM IVDT_DATE_I SEL_RESL
RTCM SDAG_DOCNO_I SEL_RESL
RTCM XNDT_DATE_I SEL_RESL
3. Save these entries.