SAP CRM / CS Supports

Symptom
Displaying the License Sales/Acquisition Contract tree is not very performant. One cause is the loading of the pricing document when there are Flat Fee items in the contract.
Other terms
IPM, License Sales Contract, License Acquisition Contract, Performance,
Contract Overview Tree, Tree, Hierarchy, Conditions
Reason and Prerequisites
The tree loads the pricing document because we are reading the condition [...]

Symptom
1. “GetInstallDriver, Can not find InstallDriver in ROT table, Return Code = 0×800401e3 ” message is there in the log file under\”Mobile_Installation_Logfiles\UpgrMSI-[ComputerName]-[UserName]-[tstamp].log”.
2. Files are deleted when upgrade is done using “Power users” privileges.
Other terms
SAP CRM Mobile Upgrade, Upgrade, Mobile, CRM Client, Power users, Users,Upgrade fails.
Reason and Prerequisites
Before staring the upgrade of CRM Mobile Client [...]

Symptom
It is difficult to maintain conditions in FS Quotations with variable interests, to maintain the corresponding condition records and to maintain the corresponding customizing for the condition types and condition functions, because there are two entries that are named “upper Limit” (”Obergrenze”) and also two entries for “lower limit” (”Untergrenze”). These [...]

Symptom
You have created an enhancement using the Easy Enhancement Workbench (EEW) for which you want to enhance the search in the CRM Web UI with the relevant fields.
Other terms
Search, result, Easy Enhancement Workbench (EEW), enhancement, Web UI
Reason and Prerequisites
The search and the results list are not enhanced by the EEW.
Solution
In the model browser for [...]

Symptom
This note provides hints that can help you in analyzing erroneous behaviour of the WebClient UI.
Solution
If you use the Internet Explorer then go to its Internet Options, tab Advanced, and remove the indicator “Show friendly HTTP error messages”.Activate the checkpoint group BSP_WD_EXCEPTION_DISPLAY. You can do so in transaction SAAB. In the tab page [...]

Symptom
You are creating Business Partners in CRM and Customers in R/3 and maintaining Tax Numbers for country Spain.
ORDEN EHA/451/2008, 20th February 2008 establishes a new regulation for the Fiscal Identity Number of legal entities and entities without legal personality.
As of July 2008, the Fiscal Identity Number can have values U, R, V, J, [...]

Symptom
The transaction history correction report CRM_FS_FIX_LOAN_DOCFLOW cannot be internationalized.
Other terms
FS, Financial Services, AO, Account Origination
Reason and Prerequisites
Missing text elements.
Solution
Apply the attached correction.

Symptom
The check to enable the button to “Start Contract Revision” in IPM Sales contract items is very performance intensive.
Other terms
IPM, IPM Sales Contract, Contract Revision, Start Contract Revision
Reason and Prerequisites
The reason is that this check goes through the action framework.
Solution
We defer the check to the point where the user presses the button, and issue [...]