SAP CRM / CS Supports

Symptom
Enhance Service Date Profile for extended service call
Other terms
Full Service Leasing, Date management
Reason and Prerequisites
Date type missing for Original Contract End Date.
This date type would carry the contract end date which was valid before a follow-up change process has been incepted. When cancelling a change process, the contract end date of the revived contract would be filled with the original contract end date again.
Solution
Enter a new date type CONTEND_OR (Original Contract End Date) into the date profile LEAS_SV (Service Item in Leasing).
Go to SAP CRM Customizing -> Customer Relationship Management -> Basic Functions -> Date Management -> Define Date Profile
Mark date profile LEAS_SV (Service Item in Leasing)Open folder ‘Date Types’Take date type CONTEND (Contract End Date) as reference for the new date type CONTEND_OR (Original Contract End Date): Mark date type CONTEND and copy it to the new date type CONTEND_OR
Save.