Addtional Checks to enhance performance Territory Download

July 23, 2009 at 7:50 am

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Symptom
Slow Performance of Territory Report due to the comparison between CRM Territory attributes and CDB Territory attributes.
Other terms
BP_TERRITORY_D, SMOTERATTRIB, Territory Download, Territory, SMORELTER1, SMOTERR, TERRSTATE, CRM_TERRMAN_DOWNLOAD_TERR, Download Attributes,CRM_TERRMAN_DOWNLOAD.
Reason and Prerequisites
Slow Performance of Territory Report due to the comparison between CRM Territory attributes and CDB Territory attributes. Download of Territory attributes i.e. SMOTERATTRIB [...]

Employee download – Logical system Fixes

July 12, 2009 at 2:32 am

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Symptom
Within CRM Interaction center AIC and EIC application, employee download is performed which downloads the employee from HR system with company code and logical system to the CRM system . When mulitple ERP backend systems are connected the download was taking the old system as the logical system.
Other terms
Logical system download , [...]

R/3 KnowledgeBase not replicated to CRM or ISA

June 24, 2009 at 8:11 pm

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Symptom
SCE KnowledgeBase objects created in the R/3 system are not replicated to the CRM system or to the AP system for use in Internet Sales.
Other terms
SCE, download, initial, delta, cu34, ISA, CRM, ECC 6.0, Internet Sales, ERP 2005.
Reason and Prerequisites
The reason is due to the moving of the Configurator as a part of the [...]