Processing/Action Log customizing note.

June 25, 2009 at 4:58 am

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Symptom
Customizing for Processing/Action Log can be difficult to understand. The existing document are not as straight forward and clear.
Other terms
Processing Log, Action Log, Change History, IMG, Customizing, SRQM, ITSM, Service Management, Service Reqeust, Incident, Problem, RFC, Request For Change.
Reason and Prerequisites
Reason:
Customizing for Processing/Action Log can be difficult to understand. The [...]

Log texts settings and functions

June 24, 2009 at 8:13 pm

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Symptom
Note 773432 “Defining CRM long texts that can be logged” describes the prerequisites and Customizing settings required to activate the “loggable long texts” settings in the system.
This note describes the required settings and known problems in more detail.
Other terms
Log, history, logging, log texts, text log
Solution
1. Definition
Normal texts: Text types that do not [...]