SAP CRM / CS Supports

Symptom
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SAP CRM 5.2: Release and Information Note for SAP CRM 5.2 (in SAP CRM
2006s/2) SP08
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This Release- and Information Note (RIN) contains information and
references to notes in the context of applying Support Package Stack 08
for SAP CRM 5.2
This note is subject to changes. Make sure to check for changes on a
regular basis.
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Make sure you install new [...]

Symptom
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Release and Information Note for SAP CRM 2007 – SP-Stack 05 (02/2009)
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This Release- and Information Note (RIN) contains information and
references to notes in the context of applying Support Package Stack 05
for SAP CRM 2007 – SP-Stack 05
This note is subject to change. Make sure to check on a regular basis.
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Make sure you install new Support [...]

Symptom
Transaction types not appearing in the pop-up while creating an Activity.
Other terms
BBPCRM, Activity Management, transaction types in IC Webclient, Process Types in IC Webclient, Cannot Create Activity in IC Weblcient, no transaction type available when creating transaction
Reason and Prerequisites
Consulting
Solution
Please check the Customisings mentioned below if the transaction types are not appearing when creating [...]

Symptom
The tree view used in the Product Search by Hierarchy has been introduced with Filter capabilities by the UI framework.
This symptom occurs in the Interaction Center Telco application.
Other terms
IC, Telecommunications
Reason and Prerequisites
ReasonThe product tree view must be modified to remove this behaviour introduced by the UI framework.
PrerequisitesIf using CRM 2007, you should be using support [...]