SAP CRM / CS Supports

Symptom
The CRM System administrator would require a notification email if there are any queue blockages during Mapbox processing.
Other terms
Mapbox, Groupware Integration, Inbound queue, Error Queues Notification, Blocked ISP Queues
Reason and Prerequisites
In Groupware Integration scenario the inbound queue of CRM middleware gets blocked when Mapbox throws some exception during processing of messages. In such [...]

Symptom
When integrating Trade Promotion Management (TPM) with Funds Management, you must set up status-driven events with your own user statuses.
Other terms
Status-Driven Event, Event Handler, Trade Promotion, Fund Integration, Fund Association, Availability Check, AVC, Fund Usage, FU, Fund Usage Generation, Fund Posting, FPO
Reason and Prerequisites
Consulting.
Solution
In Customizing for Customer Relationship Management under
Trade Promotion Management ->
Basic [...]

Symptom
The mySAP.com components EBP and CRM are partly based on the internal enterprise structure (report hierarchy) with their organizational units, positions, and employees. If you already have these structures in an R/3 (HR) system, you can use ALE to import them to EBP/CRM. Both initial distribution (all objects) and delta distribution [...]

Symptom
Various measures can be adopted to considerably improve the system perfomance when replicating technical objects from CRM to ISU. The following measures can significantly improve performance.
1. Additional indexes increase the perfomance of the database accesses.
By creating more indexes, the database access to the table CRMD_BRELVONAI can be configured to perform better. [...]