June 30, 2009 at 10:19 am
Symptom
You are going to install CRM 7.0 on a Windows Server 2003 release.
You already have an installation of CRM 7.0 on Windows Server 2003.
Please note:
CRM 7.0 is not supported for Windows Server 2003 because severe memory issues are to be expected. Therefore you will not find a release information in the Product Availibility Matrix [...]
June 26, 2009 at 9:56 pm
Symptom
In order to analyze the problem please provide the logfiles of the J2EE
engine.
Therefore you have to switch the logging of the J2EE engine to debug-
level and then reproduce the problem. (After that disable the debug-
level again).
Other terms
J2EE engine 6.40, IPC,WEB UI,Logs
Reason and Prerequisites
DefaultTrace files are required for further analysis
Solution
First remove unused defaultTrace files in the [...]
June 25, 2009 at 4:58 am
Symptom
You want to use the Internet Pricing and Configurator (IPC) to perform
pricing in the Web catalog and lean basket. The information you normally use in condition access to determine condition records is not available in this context. Therefore the corresponding condition record is not set and the pricing result is not as you [...]
June 24, 2009 at 8:20 pm
Symptom
Configurations are created for configurable items in a sales order. The configurations are created automatically within the function modules SPC_CREATE_ITEMS and SPC_CHANGE_ITEM_CONFIG with respect to an identified knowledgebase version.
During the creation of a configuration procedures of the root instance are processed twice. At first a check event for the root instance is [...]
June 24, 2009 at 8:19 pm
Symptom
A sales document contains a product with multi-level configuration. If you change the characteristic value assignment, the variant condition on one of the lower levels should change.
Other terms
IPC, VA00, 0VA0, condition, pricing, VCKEY
Reason and Prerequisites
Variant conditions on a lower level of the configuration are not provided in the CRM server. The variant conditions [...]